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Retrieval Readiness Checker for Help Centers

Check whether help-center passages stand on their own. Review answer placement, section context, and instructions that rely on surrounding text.

Paste one public help article URL. Choose a task users frequently need to complete, such as changing a setting or resolving an error.

How to use the results

  1. Name the product or feature in the relevant section so a passage still makes sense outside the article.
  2. Put the direct answer near the beginning, followed by prerequisites and steps. Keep exceptions close to the instruction they qualify.
  3. Replace vague references such as “do the same thing here” with the action and destination. Check the revised instructions with a reader.

Example review

A password-reset section starts with “Follow the steps above.” Rewrite it to identify the account settings page and reset action so the section can be understood independently.

For general instructions and FAQs, visit the Retrieval Readiness Analyzer.

Retrieval checks for your content